LAS VEGAS — Jeff Retallack, CP, the clinic manager for Hanger’s Thornton and Lafayette, Colo. offices, discussed the importance of a well maintained office at the Hanger Education Fair and National Meeting, here.
According to Retallack, a clean and organized office will create a good first impression, set a clinic apart from its competition and generate a more efficient and productive work environment.
“In my opinion, a lab in disarray is unproductive,” Retallack said. “If you are always searching for tools, you waste time digging through piles looking for the right things.”
Retallack recommends creating a storage system for tools and supplies that should be utilized by all employees to ensure that things remain organized and more time can be spent more efficiently with patients.
A clean and organized office will also help patients feel more comfortable, as they often walk around the exam room without shoes or are asked to partially undress. A clean office presentation will help increase patient comfort in these situations.
“Our patients are often in very uncomfortable situations,” Retallack said. “And if your office is a mess and things are unkempt, it’s only going to make the patient feel more uneasy.”
For more information:
Retallack J. The importance of an organized clinic. Presented at The Hanger Education Fair and National Meeting; Feb.5-7, 2013; Las Vegas.